This plan is useful, because it helps you avoid big bills in the Winter, especially around the holidays! Equal payment budget plans start annually in September. Mercer Fuels will estimate your fuel costs for the year and divide it in to 10 equal monthly payments. Your credit card or bank account on file will be charged the monthly payment from September to June. If there is a balance owing after the 10 months, we will contact you to make arrangements. If there is a credit, we can send you a cheque!
You can pay with a credit card online at mercerfuels.com/billpayment.html. You can send an e-transfer to email@example.com (Please include your address in the memo). You can pay with online banking by adding Mercer Fuels Ltd. as a Payee and use your 4 digit account number. Finally, you can give cash to the delivery driver!
Every home is different, so there is no straightforward answer. We reccommend ordering oil at least once per month from October-April. If your hot water is heated by your furnace, you will need to make sure you have oil in the Spring and Summer months. The easiest option is to sign up for automatic delivery, and you won't need to think about it!
Before calling us, first check if you have oil. Secondly, make sure that the "Emergency Switch" (red lightswitch) was not switched off. If it is off, switch it on and your furnace should start. Thirdly, hit the red reset button on your furnace. Make sure to only do this once. If none of these steps fix your problem, You can call us 24/7 at 902-539-4242 for help.
Furnace Insurance is the best way to keep your furnace running smoothly and protect you from unexpected expenses! An annual furnace cleaning and inspection is included. This helps your furnace run efficiently, saving you on oil and increasing the lifespan of your furnace. As well, over 20 furnace components are covered!
The steel oil tanks that Mercer Fuels installs come with a 25 year warranty. However, every insurance company has different requirements. Most insurance companies will not cover a tank for more than 15 years. It is best to call your home insurance company and find out how long they will cover you for.
You're standing in front of your water heater - now how do you tell if it's an electric or oil fired model? Start by looking for an access panel on the side of the water heater. If you remove it and see a blue flame, that's a pilot light, which only oil fired models have. Connected pipes are also indicators of oil, while an electric water heater will simply have a cord going into the top or side of the unit.
If you ever run out of oil or forget to clean your furnace, text message reminders will help. During the Winter months we can text you every 2 or 3 weeks to remind you to check your oil tank gauge and order oil if needed. We can also send you an annual reminder to book a furnace cleaning
When you become a customer, you become part of our family. Our mission is to provide our customers with the same level of service that we provide to our family. Our guarantee - We will NEVER let our automatic customers run out of oil. If your current company has let you run out, now is the time to give us a call!
PO Box 742 - 64 Brookland StreetSydney, Nova ScotiaB1P 6H7 Sydney: 902-539-4242 | Glace Bay: 902-849-2677